1. We depend on our customer satisfaction to succeed.Therefore, your feedback is extremely important to us.
2. If you are satisfied with our items, please leave us active feedback, thank you!
3. Contact us before leaving any negative feedback! We will work with you to solve any problems.
Size Sole Length Baby Age
US Size 1 11cm 0-6 Month Baby
US Size 2 12cm 6-12 Month Baby
US Size 3 13cm 12-18 Month Baby
US Size 4 14cm 18-24 Month Baby
1.Item will be posted with tracking number within 2 business days after payment is completed or CLEARED. And we will follow your aliexpress address ONLY. Please make sure the address from Aliexpress you given is correct.(At the same time, we also support the EMS,DHL and FedEx Express.If you want to order large quantities of goods and enjoy best express service, please contact us before the payment.)
2. Estimated delivery time(excluding weekends and holidays):
(1) About 8 to 20 business days to: Australia, Canada, Japan, Malaysia, South Korea, Singapore, UK, USA;
(2) About 9 to 30 business days to: France, Spain, Greece, Norway, Sweden, Belgium, Ireland, Germany;
(3) About 10 to 45 business days to: all other countries;
(4) Delivery time is estimated and can not be 100% guaranteed;
3. We have paid all postage before shipping. Besides, seller is not responsible for any possible import taxes nor any other customs duties in your country.
4. Please contact us for clarification if you do not agree with any of the terms or conditions hereby stated in this page before any purchase. Buying on Aliexpress is a mutually binding contract. Thank you.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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